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Re: [at-l] vasque boot probs
- Subject: Re: [at-l] vasque boot probs
- From: "John Musick" <musick@ezwv.net>
- Date: Fri, 10 Sep 1999 16:29:25 -0500
> I think that gear makers are just facing the facts about their warranties.
> We all have heard tales of thruhikers who returned their boots half
> way thru for a new pair. And look what happens with the Pur filters.
> Hardcore hikers are hard on their gear and generally take full advantage
> of the offered warrenty. If the manufacturers guarantee their product,
> they have to follow through, but they don't have to do it the way the
> customer prefers. It's good publicity if they do, but it also opens
> the door for the few who would abuse policy to do so.
>
Vasque does not wish for messages to be left in registers and read by
possibly thousands of hikers denigrating their vastly overpriced boots.
They opt, instead, to replace a couple of hundred pairs of boots per year,
with not many questions asked, and reap the benefits of hikers singing their
praises in the registers. Plus, a pair of boots cost Vasques less than ten
bucks and they sell them retail for $160 or so on average. That is the rest
of the story.
'tricknee'
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