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Gregory warantee and Crestone II
On Fri, 3 May 1996, Howard Breinan wrote:
> If I had one complaint, it is that the waist belt seems to loosen
> a bit after a while on the trail, and I have to retighten it. I am not
> sure how common this is in other packs.
I'm not sure if my post went through the other day about my
feelings on Mt.smith packs, basically I said that they have had problems
with their hipbelts.
You might try keeping the anvil and hip stabilizer straps a
little looser if you can, this should create less tension pulling the
sides of the belt back.
On another note, I took my fairly new Gregory Wind River out the other
weekend, and it was OK. I think the frame is a little big for me, but it
is not too bad.
On the first day, the hipbelt buckle cracked (I fell and banged it) and a
whole piece came off the back. Fortunately the break stopped just short
of making it not able to buckle, so I was able to use it for the rest of
the weekend (it would have been a real disaster if the break had been
just a couple of centimeters wider).
I don't blame Gregory, a fastex buckle is a fastex buckle, it could have
happened on any brand. Anyway, I went to my local Gregory dealer (Ragged
Mountain, in Albany - *fantastic* pack selection by the way - anything you
could possibly want including Dana, Arc Teryx, and maybe Osprey!!) and asked
them if they could replace the buckle.
They said that they didn't have any extras and I should call Gregory.
I did this AM and the customer service rep was really nice. He was very
apologetic and said that Ragged Mtn should have replaced the buckle for
me (off a pack from stock?) and said that he was sending a replacement out
to me immediately (as well as a bunch to them for future problems).
I was really impressed by the attitude there. Hopefully if anything else
goes wrong they will be just as helpful.
jeff
-----------------------------------------------------------------------------
Jeff Mosenkis,
University at Albany - Psych, Anthro, Judaic Studies
jm1360@cnsvax.albany.edu
"Welcome to the psychotherapy hotline. If you are obsessive-compulsive,
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References:
- Crestone II
- From: "Howard Breinan" <breinan@ortho.bwh.harvard.edu>